After having an account in good standing with Spiegel for over 7 years, I received a call in March stating that I was behind two months in payments. I was then told that Spiegel was going out of business and that I needed to make up two payments and pay ahead two payments, which I did. I did not receive another bill until one week ago, after receiving another call from them saying I was two months behind. I owed approximately $200 in March, and now owe $350 after making $120 in payments. I was told last week by the customer service rep that they could not accept any more electronic payments passed June 21 as their call center would be closing.
She did not know who would be sending out bills, or how/where payments would be made and that it really wasn't her problem. I still have not received notification from anyone as to where my next bill should be mailed and it is due on June 26th. Sign me up for class action! I am reporting them to my Attorney Generals Office in Ohio. I am certain I can't be the only one having these problems!
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