Please, beware of Questrade - Fraudrade!
I open with them TFSA account and send my money 5,000 CAD.
But my negative experience with their customer service alarmed me: long waited time on phone, rudeness of agents, can't get answers even on simple questions. After last unsatisfactory conversation, I smell a rat and requested close account and send my money back to my bank account, thanks that I did not invested money yet.
And I CAN'T GET MY MONEY BACK!
They use any excuse do not return money.
Despite to their own promise to make EFT in 3 business days, it's already two weeks as I try to get my own money.
Irina
Vancouver, British Columbia
Canada
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