Complaint / review text:
I have held several accounts with Bank of America that I am now in the process of closing. Six years ago I opened a checking account that I was told "No Fee, No minimum balance". Beginning in February on this year I noticed the Bank started to deducted an unauthorized fee from my account. Just because I entrusted them with my account information should not legally allow them to begin taking money from it. And six years later??? Most businesses would send a bill not go directly into your account. I went to the branch office and was told it was an error and they credited the money back. Again in April I found another deduction. This time I called and was told they told me they have never offered a "No minimum balance account" and that I could avoid the fee if I opened another account. I fully intend to open another account but never again with Bank of America.