Charter One Bank has ripped me off over $1,000 in bank fees by holding back ACH credit card sales deposits to my business account for up to 7 days now. Between my credit card processor for our store, (Heartland/Bank of America & Charter One Bank), they both have been delaying deposits to my account.
It states that those deposits are to be posted to my account within 48 hours of the store batch out report.
It's gradually been getting worse since February.
Charter One has also depleted my savings account by transferring those funds without my approval to cover their fraudulent fees.
I see from other complaints filed that they have been holding other customers' deposits to cause the overdrafts so they can charge their customer's the fees associated in their fraud.
I was also informed that other banks have done this type of fraud prior to closing their doors.
I've reported this to the FBI and they also referred me to The Department of Office of Banks and Real Estate to file a complaint there too!
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