Usacomplaints.com » Business & Finance » Complaint / Review: Home Depot - Credit card address erro. #428431

Complaint / Review
Home Depot
Credit card address erro

I purchased a classic home four years back that I've been gradually remodeling. I'd invested near to $80,000 in acquisitions At Home Website over that point interval utilizing my credit card. I popped a House Site card to obtain a discount onetime. I never triggered the card so that they (Homedepot Credit state it dropped/stolen). After I attempted to make use of it-they advised me of this therefore ruined the card plus they were significantly more than pleased to start another card for me personally directly on the location and so I could easily get my discount on the cut saw. I never needed to complete another software... Super easy at that time. Many months later I am finding strange calls At Home Website that seemed in my experience like telemarketing calls therefore i was really brief together, "cheers but no cheers and take-me off your phone record". Well ultimately i discovered that it had been a house site charge card business collection company. They'd reopened my charge card and so I could easily get the discount about the cut found but employed a prior address (five yrs old) not my current target. I've an incredible credit rating, I have invested $80,000 at there shop and they are managing me just like a deadbeat. I had been pissed. They've my SSN from my prior charge card and my present target simply because they deliver my material constantly and that I also had a company charge card together. I immdediately experimented with solve the problem about the telephone, i agreed to provide them another creditcardnumber to cover the tool however they stated that the only path i may do it within the phone was if i offered them my bank routing and consideration figures... I told them there is no means I am likely to be supplying that data for them. I also stated that they isn't any means I am spending late charges and fund costs considering the fact that i regarded this their problem. These were okay with that and so I visited the client support table in the Home Website to repay the tool but she required my card number, i stated i never received a card simply because they possibly delivered it to a classic tackle and he or she couldn't contact a individual in the credit division with no charge card number. She efficiently through up her fingers and said sorry. I informed her to call the amount again and provide me the telephone. I kept reaching zero when prompted for that quantity and finally got a CS individual. I once more described the problem and he or she explained the total amount to create the check for and also to in other words my SSN about the check and also the support desk individual ought to be ready to simply accept the check... I hungup. Well that ended up not to function as the situation, the support desk person didnt be seemingly well-versed because procedure and so I once more needed to leap through hoops about the telephone to obtain the charge card individual back. I passed the telephone back again to the lady behind the table and he or she ultimately approved the cost. And so I believed this uncomfortable issue was behind, nowadays I'm still obtaining robo-calls in the homedepot credit institution/collection company. I called homedepot pissed plus they stated that they're not liable. I let them know that they are title is about the card. They've caught using the charge card business. They earn money from my credit card purchases with that card. They provide savings to make use of that card. They take funds for acquisitions on that card. I'd state that they've some skin within the sport as it pertains to how that charge card organization does enterprise and just how it treats Homedepot clients.

Anyway, Homedepot may be the last-place I'll decide to do my buying later on. I have had additional poor encounters within the shops but that one lastly pressed me within the advantage.

Pete

Old Bennington, Vermont


Offender: Home Depot

Country: USA   State: Vermont

Category: Business & Finance

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