Quicken loans has a policy of a call back to every client every time no exceptions no excuses. This is very hipocritical. There was an arizona banker with three call complaints and he was okay for a while then after a year he had a client that called who he closed about seven months prior and thgey fired the banker over it. On the other side is a Michigan banker that has over eleven call complaints and is still working there. THe lack of continuity in the policy has resulted in a large lawsuit brewing in which the banker that was let go found a large law firm that is handling the case and also a complaint that has been filed with the corporation cmmission. Watch and see when the smiles on the faces of Dan Gilbert, Pat Mikinnis, Jay Farner, Bill Emerson when the law suit with over 100 past and current employees surfaces. More to come!!!
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