We're subjects of "conning" by OAN, who promises that people intentionally registered for Yellow Pages. Your Verizon bill came today, with TWO costs for $39.95 — one dated 12/4/08 and also the additional dated 1/4/09. With fees, the sum total cost is for $85.49. Verizon includes a small notice about the statement that states "CUSTOMER ALERT - Examine your statement this month to get a new company" (in case I'dnot spot the add'l $85 I suppose). And so I named the OAN Services quantity, and also the consultant described that my spouse had approved the costs about the telephone. We requested them to perform the saving of this discussion, that they did. Except — they'd ALTERED the saving! My partner had talked having a genuine individual, which person displayed themselves as from Verizon, not Yellow Pages. They claimed nothing about getting us $39.95 monthly. The recording the repetition performed for all of US had placed my spouse's reactions right into a diverse saving, by having an digital speech requesting the concerns, including questions which were never requested within the real discussion, including questions about permitting the regular cost! We refused this was the particular discussion, and he or she decided to end the contract, and credit people FOR JUST ONE of both costs — simply the January charge. She needed us to create a notice towards the organization to obtain a credit for that Dec cost! We insisted on breaks for both costs, so when I insisted on talking with her boss and threatening to record them towards the FCC, she set me on-hold for some moments after which returned and explained her boss had approved the credit for both charges however it would not display about the statement for 60-90 days! I informed her used to donot desire to be billed late fees for that point interval and he or she explained easily was not likely to spend the (!!), I'd need to discuss with Verizon not to cost me late fees!!! This really is such obvious scam and dishonest methods, I actually donot understand how trustworthy businesses like Verizon and ATT makes it possible for this to occur. I simply submitted a online using the NJ Panel of Public Resources and tomorrow I am getting this up with Verizon. May we start a-class action suit or anything? This really is incredible!!! I'm completely cheated!
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