Wachovia bank's say their policy on paying items is they pay the highest to lowest, and if the customer do not have enough funds for the other items they will charge a one time fee of $35.00 fee. But it is not so.
I started off with a big amount in my account which they give me the crown account that allows me to save on charges, which I also had a overdraft with my savings link to my checking. Even though I had that I was still charged fees and they always find some excuse to tell you which is always something different. I took out most of my money and left two account open because they were stealing my money. I left my checking account and way-2-save account open and kept a small amount in the account.
I depoisted a cash amount to my account and the account was not updated until three days later my husband tried taking money out. When I check my account online it never showed the deposit that I made. When I called them they told me that no deposit was made and I even give them my receipt numbers and the date, time and still it was not shown. They said that I had to call the bank the next morning because I made the call 10 P.M.
Next morning I called the bank and they said that the money was always their. When I argued with them they said it was there, but it was not showing up. The bank said it is there, when I call the service they said it was not there and I saw the online and it was not there and I ended up with overdraft fees because I had closed out my saving account, now I did not have any form of money taking over what I had purchase. On top of that they did not want to refund my money back and they kept having me go back and forth even though it was not my fault.
Finally I was going to close the acccount off, but again talk me into staying, but had in for me. I have charge overdraft fees for items I should not have when I had money in the account, but charged overdrafted fees. I have been charged overdrafted fees on top of overdrafted fees. What they told me in the beginning about the larger fee being paid is not so. What ever comes in for that day and if you mis calculate with one small item, all items is charged. All the item for day is total and if you do not have enough to cover all the items every single item is charged.
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