Usacomplaints.com » Miscellaneous » Complaint / Review: Wachovia Bank, National Association - Outrageous Overdraft fees. #540319

Complaint / Review
Wachovia Bank, National Association
Outrageous Overdraft fees

On 12/21/09 and 12/22/09 Wachovia Bank charged my account $315 in overdraft fees over a 24hr period. They put the highest withdrawal amount through first and then charged $35 for a $10.95 withdrawal, a $13.00 withdrawal etc. And also charged overdraft fees on pending debit charges that had not gone through yet. I was charged $35 nine times and despite three phone calls and an email to the bank they refused to remove any of the overdraft fees. I am a single mom and needless to say our Christmas was ruined.

I would not recommend anyone to bank with Wachovia because they purposely set up the system to make money off overdraft fees. They consider it an important part of their profits for their shareholders. I deposited $460 in cash on 12/22/09 to cover the overdraft fees and any outstanding payments for the 21st and 22nd but they held the deposit until the 23rd therefore they could charge more overdraft fees. They will charged you overdraft fees on pending debit card charges and yet will hold cash that you deposit after 2pm until the next day, although any charges you make up until midnight that night will be charged overdraft fees.

I also want to let everyone know that they had absolutely no desire to work with me and would not remove even one of the overdraft fees. They did not care at all that is was Christmas and I was left with absolutely no money for food for the rest of the week as my whole pay went to overdraft fees.


Offender: Wachovia Bank, National Association

Country: USA   State: North Carolina   City: Charlotte
Address: PO Box 563966
Phone: 8009224684
Site:

Category: Miscellaneous

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