We banked at First Citizens Bank of Charlotte, N.C. This bank from or about 01/01 to 02 has caused us thousands of dollars in money and merchandise. Their avalible cash, and posted cash of the same money is debited on differant days for the same deposit from automatic deposit. Makes a mistake, say they are going to make it right, but does not. Stopped payment on the wrong check, admitted the error in writting but refused to correct the problems it caused. We cashed a check at the bank for cash, it was deducted from our account right then, we where charged an nsf check fee for their error. There was a positive balance when the check was cashed. We stopped a check and was charged, the check came through and we was charged nsf.
We faxed the bank not to send the check through again, they did and charged us a nsf fee, then they cashed the check with no avalible funds. They explained the check could not be stopped because it was done by the internet, since then their customer service said that was not true on their part. The bank created almost a thousand dollar debt, charged us, no one can talk to us about our account from First Citizens Bank, but the branch that caused the errors. This branch tells it directors all the errors was our fault. The bank deposited the fees back to our account, but not no relief from all the fiancial troubles caused as stated by law. If we where to cheat someone out of their money like that we would be jailed. Are these bank untouchable?
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