Complaint / Review
Citizens Bank, Flint Michigan
Citizens Bank, Flint, MI will not reimburse you for check fraud that are cashed by them

My business account is with Citizens Bank, Flint, MI. Citizens Bank, Flint MI cashed over $13,000 of fraudulant checks presented to the bank on my business account. Citizens Bank, Flint MI will not reimburse me for the checks they cashed becasue they say I signed up for extra security for fraud called Positvie Pay. Since I signed up for and paid for this service they say I relinguished them from all responsiblity of fraud and put all responsiblity on me. They recommended this service to me and charged me for it but they never told me it switched all responsiblity for fraud from them to me. This service is very misleading and should have been explained to me. No sane businessman would allow their bank to have no responsiblity for fraud. I have been a client of theirs for 25 years and I guess that means nothing to Citizens Bank, Flint, MI