We had the same overdraft problem as others, where the company charges the most expensive things first, so they can get the most overdraft charges they can. I do not care if they say this is because they want to make sure the most important things get paid first, or this is the order that things hit. It is not true.
They cannot decide what is most important, and when we checked online, we saw the order of things get changed. There is only one reason they would do this. To make more money. Yes, people should not have overdrafts, but sometimes mistakes are made. This does not mean that the company you do business with should take advantage of you.
This is a sorry practice. It is incredibly sad that a couple that is ripping off their customers cannot keep their heads above water. I guess that shows that what goes around, comes around.in our case, we made a deposit the afternoon before all these charges hit, and we thought it was too late to be counted in that day's deposits, but when we got home and checked online, the banks computers showed that the deposit was made, and it was listed under available funds (not processing or any other conditions), so we thought it was OK to spend the money (it was a cash deposit). Of course, the next day we found out that they retracted that deposit and started charging us like crazy, and like I previously stated, the most expensive was switched to the first charge, so they could extract the most charges.
We will be switching to another bank soon, but they know this is difficult, so they can get away with some unethical behavior, sometimes.
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