A warning to all credit card users. Dont use or trust American Express. Even though they are still running aggressive ads to trap additional card users and accounts, they are slashing long time loyal consumers credit lines with no possible justification - causing huge damage to the consumer's credit scores by reducing available credit lines.
After over 15 years with American Express, never a late payment, I have always paid my balance every month, I have perfect credit with no negatives at all and a fico of 746. They just lowered 2 of my cards from a total of 37,000 to 4,000 - with no notice. I would like to warn anyone - don't trust axex, don't use their cards. If you are considering adding a new card, don't apply to American Express.
They can give me no reason why they did it - other than to insult me by saying lending me money is a risk, and they are rude about it. When I asked if they realize that they will harm my fico score, the reply from the supervisor and even manager was that isn't their problem. I would strongly urge anyone that has a amex to stop using it, and let them keep their money. I will not purchase on mine again.
To add insult to injury, Amex charges fees for the cards, then after collecting these fees lowers available credit lines, isnt that fraud???
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