Site: americanexpress.com
Found 121 reviews / complaints

American Express Blue Bird Card
Rude Remark From Representative Before Supervisor Resolved Issue

I had the worst customer service ever in my life. I had a question about a transfer that I had made from another account on Friday 07/26. She stated that I had to link the debit card to my online account. I stated that, I didn't know I had to link the card to my Bluebird. Also I asked if she could ...

First National Bank Omaha - American Express
Consumer Report

Received an application for AMEX credit card. Applied and it was sent to me. Used card but misplaced card. When I realized I did not have card, requested cancel and was advised would cancel & reissue. Did not get new card for replacement, called to inquire & was told do not why but cannot ...

American Express
Prepaid Card Denied at ATM Despite Fee Free Withdrawal Promise

I purchased an American Express PrePaid Card at a Long's drugstore based on their packaging promise that they offered, among other things, One fee free ATM withdrawal per month. Following instructions, I loaded $500 dollars and went to their website to order the follow up card. Spoke to customer ...

American Express
Earned Miles Refused After Paying Off Payment Plan Balance

I accumulated miles in their award mile program. I had difficulty paying my bill. They gave me a payment plan and assured me they would give me my miles when my balance was paid. I paid every cent I owed but they refused to give me my miles which I earned. I was a card holder since 1978. ...

American Express Prepaid Debit Cards
Prepaid Debit Card Declined, Suspended and Cancellation Refund Delayed

"Beware of the AMEX Prepaid Debit Card" When you search Google for the "Best Prepaid Debit Card" the first link shows you a list of cards to consider and ranks them. The #1 card on the list is American Express. If you want to remain sane then please don't get involved by making ...

American Express Gold Card
Card Cancelled Without Warning After Hurricane Sandy Email

Today American Express cancelled my card without warning. They sent me an email saying they'd help the Hurricane Sandy victims. How? By cancelling my card right before Christmas? I was not overdue on any payments. In fact, I overpaid my last bill. They didn't even have the courtesy to contact me ...