Usacomplaints.com » Business & Finance » Complaint / Review: First Bank Of Delaware Tribute Mastercard - Enclosed wrong return envelope, sent letter stating current address as wrong address, claim they never received payments3 mo s in a row. They vashed all the money orders and claim to have not received them Atlanta Georgia. #366620

Complaint / Review
First Bank Of Delaware Tribute Mastercard
Enclosed wrong return envelope, sent letter stating current address as wrong address, claim they never received payments3 mo's in a row. They vashed all the money orders and claim to have not received them Atlanta Georgia

10/25/08 Tribute enclosed a return envelope with the wrong address in a recent statement. A letter followed saying to send it to a different address, yet that address was the same one as the return envelope. I did not realize this until after my payments were sent. They now claim they never received my money orders which I had traced showing they cashed them. They call up to 10 times a day and harrass me about not making my payments and to pay up because I now have late fees. Late fees for payments that were sent on time and they received but yet they insist they never received. I will no longer send any more payments as none of them are credited and I am just throwing away my money. I believe there are others this is happening to. I believe a class action lawsuit will be the inevitable for them as any customers paying by mail are more than likely in my same situation.



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