Starting about a month ago I lost my debit card so I cancelled it and decided not to get a new one right away (I tend to spend more money when it is so readily accessible to me) However, telecheck has made my life a living hell. They have declined in excess of 10 checks at various types of merchants - even at my doctor's office! When I call, their service reps are rude and cannot tell me why I have been declined. They say it is a fluke, but then why does it continue to happen and why is the frequency with which my checks are declined increasing? I am at the point where I cannot write a check for anything!!! This is despite not having bad credit, never having bounced or written a bad check before, and having a bank account balance in the four figures. I call each and every time. Telecheck reps are idiots who cannot answer any questions. They are rude. They don't have any compassion as to the trouble and humilitation they are causing and for no reason! I have yet to hear them say they are sorry for anything! Where do these people get the power to say when and where I can use my hard earned money? Can anybody help me with this mess. I need to be able to write checks. I have just started to plan my wedding and anticipate that I will be writing a lot of them in the near future. I am frustrated and ready to sue for compensation for the trouble they are causing me, not to mention making me feel like a deadbeat check writer - they are accusing me of a crime and I am guilty until proven innocent and they have no interest in clearing my good name.in fact, the more I call to complain to them the worse the situation gets. Don't I have a right as a consumer to complain without fear of retaliation? Help!
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