Usacomplaints.com » Business & Finance » Complaint / Review: Top Dot Mortgage - Orders Real Estate Appraisals and does not pay for services VERY UNPROFESSIONAL. #347742

Complaint / Review
Top Dot Mortgage
Orders Real Estate Appraisals and does not pay for services VERY UNPROFESSIONAL

On Sunday June 8th Loan Officer: Mr Steven Levinson contacted my Company for Services.

He stated he has several residences in the Metro Atlanta area which he needs FHA Appraisals to be completed.

We discussed payment of services at the time of the order, Mr. Levinson requested I hold a check until that following Friday and the other two (2) properties we to be paid by Credit Card. I was unable to accept Credit Cards at that time. Therefore, Mr. Levinson stated he would collect the Fee's of $375.00 on each property through Top Dot Mortgage and remit a check for a total amount of $750.00. I told him I looked forward to providing him with any services he may desire in the metro Atlanta area and ended the phone call.

On Monday June 9th. I began receiving phone calls from the homeowners regarding the appraisal request, Mr. Levinson had ordered. I had just received the, night before and had not investigated the subject properties nor the sales data and would have to reschedule the inspection (s).

On Tuesday June 10th. I inspected and completed my field work on:

502 Carriage Walk Court / File: F806101T UNPAID Fee: $375.00 / Late Fee: $50.00 / Total $425.00
Stone Mountain, GA 30067 / FHA Case No. 105-3819856
Melinda Pierre Hayes

1638 Sugar Downs Court / File: F806102T PAID BY HOMEOWNER
Atlanta, GA 30316 / FHA Case No. 105-0748096
Tonya Smith

On Wednesday June 11th. I inspected and completed my field work on:

3048 Momerath Court / File: F806111T / UNPAID Fee: $375.00 / Late Fee: $50.00 / Total $425.00
Decatur, GA 30032 / FHA Case No. 105-3846678
Adelle Hollis

On Wednesday, June 11th I received a phone call from Mr Levinson inquiring about the Appraisal Reports being completed and I stated to him I would do my best to have at least 2 completed and to him by the following day.

Upon which time Mr. Levinson got rude and told me he expected his reports within 3 days of them being ordered and wanted to know if I was holding back on the reports because I had not received my check. I stated to him I was not going to violate USPAP guidelines and where is my check. He got extremely rude and started telling me I had undone all his good work and I should have inspected the properties when he scheduled them, although I was not aware of the appointments.

Then told me he was going to tell all of his colleagues in his Branch and other Branches not to ever use me. I received several rude e-mails in regard to his opinion of my performance and so on.

I replied that he need to go to and and read the HVCC Home Valuation Code of Conduct and see what ethics he has violated and he better watch what he says to Appraisers. He might find himself in some very hot water.

On Thursday June 12th Mr. Levinson ignored my phone calls and would not reply to my e-mail messages.
I still never got my check.

After this discussion, I feared I was not going to be paid and sent the PAID Appraisal on June 14th and the remaining 2 reports on June 16th, hoping he was a honest person and do as he stated.

On Tuesday June 17, I searched the Internet and located the Corp Office of Top Dot Mortgage and found out all branches are independently owned and was give the Names and phone numbers of the individuals.

On June 18, I contacted, Mr. Jason Silverman and explained Mr. Levinson's attitude towards me and how unprofessional he was and asked if he was aware of his behavior. Mr. Silverman replied that the Mr. Levinson was upset concerning the fact, I rescheduled his appointments and the homeowners were their clients not mine and I was supposed to go to the appointments as they are schedule. I told him, I run this business and I prefer to not do any further business and I want my fee's for the assignments I have completed.

Mr. Silverman started cursing me and using fowl language telling me I would get my fee when they decide to send it and hung up the phone on me. To this day 09/05 I still have not received my fee's nor any phone calls or
e-mail regarding payment for my services.

Mr. Levinson and Mr. Silverman were equally unprofessional and I request you to investigate this situation and Sanction them from conducting any further unprofessional business practices.

I have attached all documentation of e-mail messages, Appraisals and Order (s) from Top Dot Mortgage.
Should you need any additional documentation, please contact me.

The total amount due at this time is: $850.00 / F806101T / F806111T


Offender: Top Dot Mortgage

Country: USA   State: Florida   City: Deerfield Beach
Address: 350 Fairway Drive, Suite: 101
Phone: 9543123170

Category: Business & Finance

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