On March 27 a salesman for Wholesale Merchant Processing, Sam Nawas, came to my shop and sold me a credit card processing machine. When the machine showed up a week later I tried unsuccessfully to set it up. I made many calls over the next month but they wouldn't return my calls.
On May 28 I finally got to talk to "TJ" who identified himself as a vice president of WMP. He told me they would send me a new machine that would be compatible with my existing service. That was the last time I ever heard from him.
On July 24 I filed a complaint with the BBB and with the Washington State Attorney General.
Today, August 21 I received a response from WMP through the AG's office.in a letter filled with half-truths and lies signed by TJ McNulty he said that he believes my complaint about a non-working machine and an "non-cancellable lease" to be nothing more than "buyers remorse".
I will be contacting the Federal Trade Commission and my lawyers. What a joke. Stay away from these ripoff companies. They have no morals, ethics or honesty.
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