Complaint / Review
Direct Merchant Bank, aka, DMCCS
Direct Merchant Bank aka DMCCS Paid account off Dec closed account, charged "Membership Fee" in Jan did not pay written it off as bad debt with all agenices fraudulent ripoff business

I closed my account with Direct Merchants Bank of Tulsa (although they list a physicl address in Scottsdale, AZ on the back of their statements); I asked them to close the account.

In January I received a statement from Direct Merchants Bank for a $29.95 "Membership Fee". I called them and told them I was not going to pay this, or any amount, as my account was paid off and closed. They persisted to send me bills throughout and just to try and get the matter straight, I contacted them in Oct; I spoke with a Mr. Baxter in collections, who told me what had happened before I even had time to explain it (I guess they do this to a lot of people). He stated he could take care of it, even though I offered at the time to pay the amount Direct Merchants had jacked up to $151.00; this was showing on all 3 major reporting agencies. I was to check back with Mr. Baxter, and I did after 3 weeks. He stated it sometimes took a while for the paperwork to "make it through the system".

I called back in late November and Mr. Baxter wasn't available, but another collection agent stated that the paperwork still just hadn't "gone through". I checked my credit reports Dec 9, and found the $151.00,180 days late, was still on all three agencies files. I tried to call Mr. Baxter again, but was told he was "out of the office". This was looking more suspicious by the day. I checked my credit reports on Jan 1 and guess what?!
The paperwork HAD GONE THOUGH!!! Only thing is, Direct Merchants Bank no longer had this entry except for Experian, and it was zeroed, but there was a NEW ENTRY: DMCCS, which showed $357.00 as 'written off as a bad debt'.

When I called Direct Merchants Bank again, I was given the name of some collection agency that told me it usually took 2-3 weeks for the information to be transferred, to call them back then.
This is the ONLY derogatory write off on my credit report, and it's amazing that Direct Merchants Bank would play along like they were going to fix this when they're actually placing an even worse entry that has ruined my credit rating and scores.

Best advice. STAY AWAY FROM DIECT MERCHANTS BANK!!! The rip-off artists without a heart!!!