My house went into foreclosure with no warning from Wells Fargo. I was unable to make a payment and called them everyday to arrange payments. It took several months of me calling everyday and then I was told they did not make the arrangements for me because they could not reach me. I called them every single day. I then tried to pay the amount I owed and was told that Wells Fargo would not accept the payment as it had to be exact and I would need to call to find that out. I continued to call and asked if my record showed that I called everyday, i was told it did. I then came home one day and found a note from wellsfargo (no name) in my door that said my house was appraised for foreclosure. That was the first I heard of that, I still thought I was trying to make payment arrangements. I then was served papers and told it would go in a sheriff's sale the next month. I still called Wellsfargo and actually waited ON HOLD for EIGHT hours before I finally talked to someone. I was told that we could not refinance as we had a 401 k and Freddie Mac turned it down because we could just take the money out of that. That was not true as we already had a loan and could not take another one. I finally said, "The house is yours, I am moving out and shutting down all payments on heat, etc." It is the FIRST time I was actually called back by Wellsfargo in 5 months of calling them every day. Within 15 minutes of that conversation. I was told that yes I could refinance. I just had to send 1500 into Wellsfargo. I tried sending in 6000 a few months earlier and it was refused... Go figure. I am still in the house with Wellsfargo Mortgage. They are the worst company I have ever done business with. I cannot wait to refinance and get away from that awful company. They treat people as if they are scum and foreclose without even telling the homeowners.
Ims
Scared of retaliation
U.S.A.
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