Wachovia not only has the worse customer service i have ever came across in my 20 years of banking, they will rip you off and laugh in your face LITERALLY!!!
I was just charge $175 dollar in overdraft fee's... They even charged me fees on 2 items that they already place a "hold" on the money.
Basically, I made 2 separate purchases on the 7th using my check card. ONce i made those purchase they placed a hold on my account removing the the price for each purchase from my available balance. AFter doing that they claimed i didnt have enough money in my account to cover 3 purchases I had made prior, that overdrew my account and they charged me 3 overdrafts fees at $35 a pop.
THEN, the removed the hold from the from 2 transactions, put that money back into my account (why i have no clue) then re-posted the 2 transactions again. This time posting them on a account that was overdrawn DUE TO THE 2 TRANSACTION I DID ON THE 7TH THAT THEY HAD ALREADY PLACED A HOLD ON THE MONEY... And charged me 2 additional overdrafts... What???
Dosent make sense... I spoke to 3 people who all. The first person said i was playing with words... Then second person laughed apparently im an idiot and the third person, A manager mind you, just listened and said yes your right. I asked him how could you possible do that legally and he just held the phone.
Is there anything that can be done? Is anyone monitoring these banking institutes. I am not the only victim to Wachovia!!!
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