Usacomplaints.com » Business & Finance » Complaint / Review: Rent-a-center - Nothing but legalized mafia - stay away! Slander harass lies shady crooks stalkers. #303586

Complaint / Review
Rent-a-center
Nothing but legalized mafia - stay away! Slander harass lies shady crooks stalkers

Almost three years ago I walked into the Rent A Center location in Loveland, Colorado... Undoubtably the biggest mistake that I would ever make in my life, but I digress. They were terrific, offering me new tv's, nice furniture and a high efficiency washer and dryer that would undoubtably make life so much better, ha ha. I was thrilled, signed my rental agreements and I was off!
For two years and eleven months, the relationship between myself and the store was great. I made my payments in a timely fashion, they in return kept treating me like any good customer should be treated. This past month came around and I fell upon some tough financial times and advised the store of that. I was 4 days past due when I arrived at the store with my regular weekly payment only to have it thrown back in my face by the credit manager telling me that now he required 2 payments instead of one and to either arrange a time to pay that or they would come and pick up my merchandise! I left and tried to contact the district manager but he was unavailable. That afternoon, the credit manager contacted all of my references, advised them that I was in grave trouble with RAC and wanted to verify my whereabouts! He also contacted my landlord and several business contacts doing the same. He called back and told me that he had papers ready to fax in to file rental theft charges on me if I did not make 2 payments or return everything that I had paid over $19K for! He also told me that I would lose my son and husband over this matter and to not let it get messy! I was petrified and contacted the local police department, a deputy actually contacted him and he told them he never said that, etc. And that I was the one doing the harassing! The deputy told him that we were not to have any further contact with each other and to get this resolved without harassment. On monday morning, I called the store and told them that I had their 2 payments, or if they really wanted to just come and get the merchandise that was fine too, I was done with it! They told me that they could not work with me any longer and refused to do either but they still planned on proceeding against me!!!

At this point I contacted an attorney, let's just say it has all worked out in my favor but not without an absolute fight to the finish.

Do not ever do business with RAC, they have no sympathy or class and they will scare the HELL out of you and ruin your name even if you've been a loyal, good paying customer.

To me, the damage has already been done, I have a lot of explaining to do to my friends, family and business contacts they dragged into this situation with for reason at all. They constantly knew my whereabouts, my phone numbers and every other bit of information about me but went well over the limit trying to ruin me or just scare me enough to give in. My advise is this: do not take it! Get legal help or contact the authorities. No matter how bad it may seem they will not win unless you are truly trying to steal their property. CONTACT THEM ON A CORPORATE LEVEL - call their office in Plano TX and speak with that legal department, let them know what is happening. CHECK YOUR CONTRACTS - if you have paid over 50% of their value then the merchandise will more than likely be covered in a settlement agreement with RAC! Call another LOCAL or mom and pop rent to own company and get their advise - these are usually rational people who will help you understand the rental business and what can really happen if you default on an agreement, just how far the law permits them to go in collection and harassment. Never forget that there are people out there that can and will help you as best as they can and that you are not as alone as you may feel in this type of a situation. I will not speak for any other RAC except for the one that I had to deal with but in my opinion, these people are nothing but legalized mafia who are scum of the earth and I should only hope they never run across a situation as bad as the one they assisted in creating for me.


Offender: Rent-a-center

Country: USA   State: Colorado   City: LOVELAND
Address: 29TH STREET LOVELAND COLORADO

Category: Business & Finance

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