First day, I had $ 10.00 available balance on my account. I didnt use my card, and sudenly next day my balance was $ —$16.64. I send email to customer service, and ask them how is that possible. They answered me:
Sent: Wednesday, March 19
Subject: Checking, Savings, or CD Account
Dear Saldana Kozar,
Thank you for your inquiry. We appreciate the opportunity to assist you.
The items that brought your account to a negative balance were:
$8.43 Quality Food Center and $6.06 listed currently only as Store #1077.
After these two items were subtracted, your account balance was $16.64.
If there is anything else that we can help you with, please contact us again.
Thank you for choosing Bank of America.
Sincerely,
K Romanowski
Bank of America
All this - $8.43 Quality Food Center and $6.06 listed currently only as Store #1077.&,
I payed BEFORE and after that, my AVAILABLE balance was $ 10.00
.
Then, I try to pay overdraw so I put around $ 256.00 on my account. Then I had on my account about $ 240.00.
First, that day around 11am, I bought lunch and spend 8.43. Around 5pm I went to the bank and get 200.00 from that account. My available balance after all this transaction was 40.00.
I didnt use my card after that.
Below is BALANCE SHEET THAT I SO NEXT MORNING:
3/19/08 keep the change transfer canceled -low acct bal $0.00 -$73.43
03/19/08 purchase 90620319013600644262401 on 03/19 at quality food cen redmond wa -$8.43 -$73.43
03/19/08 bankofamerica atm withdrawal on 03/19 at 15800 redmond wa redmond wa -$100.00 -$65.00
03/19/08 bankofamerica atm withdrawal on 03/19 at 15800 redmond wa redmond wa -$100.00 $35.00
03/19/08 overdraft item fee -$35.00 $135.00
03/19/08 overdraft item fee -$35.00 $170.00
03/19/08 overdraft item fee -$35.00 $205.00
03/19/08 online banking trnsfr from checking 34537969 $16.64 $240.00
03/19/08 online banking trnsfr from checking 34537969 $20.00 $223.36
03/19/08 online banking trnsfr from checking 34537969 $20.00 $203.36
03/19/08 online banking trnsfr from checking 34537969 $200.00 $183.36
03/18/08 keep the change transfer canceled -low acct bal $0.00 -$16.64
Balance sheet is incorrect. First I payed 8.43, then I took 200.00.
So why my sheet look like this???
So now, I own -$73.43 and probably OVERDRAFT ITEM FEE. How much is that fee, I will see today.
Can anyone please answer me, where is my mistake and what are my option, except to close my account. (I will deffenatly do that today)
0 comments