Over the past two years I've been ripped off by the Bank of America with $35.00 in overdraft fees that have amounted to hundreds of dollars. This happens because I was stupid and signed up for their online banking. You see, with online banking, what you see is not what is real at the moment. But ho ho ho, it becomes very real when you are overdrawn by their $35.00 fees!
You see, I use online banking daily and always make sure that I have a good balance before I use my card or write a check. However, I've continued to make the same mistake over and over again by believing that the balance they are showing me is real when it is not. I have had the brach manager return only two of the fees to me. So, if you have a problem like this please go right to the branch manager because they are the only ones that have the authority to do it.
I am going to close my account and open one up with the credit union at work.
How can one offer online banking and never show that you have a problem or may have a problem until you see your overdrawn by the overdraft fee? This has to be illegal!
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