Fifth Third Bank sent my auto loan to collections for lack of insurance. They never sent me a notice of anything. I get a call from a collections office stating that they are about to reposses my car. I have never missed a payment and made more than what my payment is suppose to be. The lady at collections started asking if I had insurance and I did so she gave me a number to call. First thing Monday morning I did and got my insurance co. On the phone with them on a 3 way call they updated their information that I had insurance and never went a day without it and Fifth Third Bank's insurance dept. Said it was taken care of. Three weeks later I am still getting harrassing phone calls from the collections people demanding payment and the next months payment also. I have spent countless hours on the phone with the insurance dept. At the bank and cutomer service and not one person can help me. All I get told is "sorry for the inconvience but there is nothing else we can do, our system is updated but it can take up to 30days for corp. To get the update". I should have never been turned over, I have always had insurance and provided that the day I bought the car to everyone. They even failed to notify me of anything that was going on. I am truely in a nightmare for something that is not my fault!
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