Usacomplaints.com » Miscellaneous » Complaint / Review: Fifth Third Bank - I had to pay insurance for five previous months that was about $320 and car repossed. #316384

Complaint / Review
Fifth Third Bank
I had to pay insurance for five previous months that was about $320 and car repossed

In january i recieved a letter stating i needed to get insurance on my vehicle. About a few weeks later after getting the letter i recieved a new payment book. My car note had increased from 355.10 to 631. As you know i was disgusted and had to call them immediately. When talking to a rep she told me that they added their own insurance that was only gap and when i get my own ins. My payment would go back to normal. Well i got the insurance and faxed them a copy as well as the insurance company did, too. I asked to speak with the insurance dept with fifth third bank to let them know i got my insurance and when would my payment go back down. Well i was told that my payment would be 631 until september 08. Here i go speechless again. I was informed that i had to pay for their insurance from sept 07 to sept 08. I was highly upset but i continued to pay the note until april.

After then i recieved another payment book and the payment decreased to 522, that was still steep to be paying on an impala. So i decided to stop paying. I recieved a call from the collection agency stating that i was behind two months and was about to get repo. Well i set up payment arrangements on wednesday to be taken out on the following monday. Well on thursday i recieved a call again from the collection agency saying if i couldn't make the payment that day it was going to get repo. I informed them that they could come and get it. The reps at regional adjustment bureau got real fiesty, e.G. Saying you should have paid your note on time and etc.

Today is friday after that monday and my car is gone - repoed with all of my belongings (purse, groceries, work check, and other important information). I called them to find out the repo company number to get the belongings out, i was told they couldn't disclose of that information without a power of attorney. Now i am carless and penniless. ;


Offender: Fifth Third Bank

Country: USA   State: Ohio   City: Cincinnati
Phone: 8009723030

Category: Miscellaneous

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