Usacomplaints.com » Business & Finance » Complaint / Review: Stoneridge Benefits Services/SBS Family Fun Rewards - Total Rip Off From JC Penny and Family Fun Rewards. #274949

Complaint / Review
Stoneridge Benefits Services/SBS Family Fun Rewards
Total Rip Off From JC Penny and Family Fun Rewards

The following month after purchasing an item on the JC Penney website with my Discover Card, SBS Fun Family Rewards program started charging my credit card for 9.95. Every month. I did not sign up for this, I did not authorize this and was totally unaware that my credit card was going to be charged for anything other than the purchased items from JC Penney.

I called the Company about the charge, they proceeded to tell me that it was for a rewards program that I signed up for when shopping on the JC Penny web sight.
It is a total rip it did not clearly explain that it was a monthly fee, and that the box that I checked for a $10.00 rebate would be emailed to me in a printable form to be sent in for $10.00 cash back. I have my security set on my e-mails to not get unauthorized e-mails and therefore I never received the so called rebate.

I cancelled the subscription, and asked about the m crediting my Discover card and was told that they could not do the as the refund was emailed to me and I had to print it out and mail it in. Since they canceled the program they could not go back and issue a new rebate via e-mail.

After reading all the negative re[ports on this Co. And its program why does Discover continue to use it.


Offender: Stoneridge Benefits Services/SBS Family Fun Rewards

Country: USA   State: Texas   City: Plano
Address: 2700 W Plano Parkway
Phone: 8885276839

Category: Business & Finance

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