Usacomplaints.com » Business & Finance » Complaint / Review: CitiBank - The right to refuse!. #273795

Complaint / Review
CitiBank
The right to refuse!

On December, 29th of I visited my lender; since I sensed that my house processor had been sacrificed for my online banking and that I forgot my ATM code. I request a Brand New Code as well as for a Brand New FLAG. The Rep. From the title of Kathy explained that she couldn't get it done there-but I really could get it done online. I asked her and we seemed it-up within the aid Y&Q. Once we all understand they've processors in the table, as well as for your info I'm a handicapped individual, that has difficulty with my-memory occasionally, and so I prefer to have somebody go me through issues. She mentioned that she didn't understand how, but she was the Helping Boss. She subsequently provide to truly have a more expertise individual from the title of Javior, who I understand since this really is my primary lender. He explained he didn't understand how, and so I simply needed to obtain a Fresh FLAG for my ATM. As he was completing the documents for that Fresh FLAG, he questioned me for 2 IDs, when I was getting all the material out-of my Budget, he reaches for my Medical identification along side my Condition and ATM card, I ask him why did he need to observe my Medical since I have have now been an associate for more than 5 decades, his solution was; since that's how he does factors. Next evening used to do not return until January 7th of the year.

When I was making the financial institution the Department Supervisor quit me and desired to keep in touch with me, since she noticed that 2 of her workers didn't like how I handled them. I informed her that used to do not need to keep in touch with her of course if I needed to protest about anything I understand who to protest to. (in March or May of the I requested exactly the same Supervisor yet others only at that same lender, "Do they understand how I really could get details about my TRW". Not really a spirit knew what I had been speaking about so when I described that it had been about credit history, they nevertheless didn't understand what I had been referring to.

On January 9th of 2008 I obtain a notice declaring that they can be shutting out my consideration, plus they didn't actually express grounds why, I called-up the help-line of the financial institution and place in a, even today I've not gotten an answer.

In conclusion, the thing is not with Citibank, it's using the Workplace of the Comptroller of Currency; which is really a relationship company of the Federal Trade Commission.

If anybody really wants to join with me yet others to combat this beast who not worry about the typical people PLEASE, PLEASE COMBINE with me!


Offender: CitiBank

Country: USA   State: California   City: Pasa

Category: Business & Finance

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