Usacomplaints.com » Business & Finance » Complaint / Review: US Bank - Fraud. #553679

Complaint / Review
US Bank
Fraud

Our driver permit was taken sometime between January 12th and Jan 15th I came across this out just after it had been utilized when somebody experienced the drive-up at US Bank downtown area drive-thru passed the teller my drivers permit appearing as me stated they did not understand their account number, the teller looked up the account number, offered out my account number to these (atleast I understand there is two include, one was a lady traveler) people, they withdrew 435.00 out-of my bank account. I then found out about this 24 hours later after I visited examine my balance online. I quickly approached the scam division by calling the usa banks toll-free range. I also visited my regional department instantly exactly the same evening, shut out my account and reopened a brand new account this time around putting a code on my bank account, the Private Bank at another department area also positioned records on my account declaring the present scam action.

Fourteen days later Jan 28th, exactly the same people experimented with try it again. They visited the exact same people Bank area utilizing the drive-thru, experimented with withdraw cash again. The teller again offered out my FRESH bill number! Just after supplying that new bill amount was my code confirm as well as other identifying data. The department supervisor in the lender where it has happening, contact the Private Bank in the another department area that I've been individually coping with, she in switched approached me, telling me of another try to access my consideration had simply gathered which bill number also have been sacrificed. I'll need to shut this consideration also. Was informed in those days this individual (feminine) actually attempted to get hold of the organization workplace to obtain the code taken off my bill to allow them to withdraw funds. My Own Bank actually informed me she'd a discussion with this specific individual within the telephone and understood it had beennot me.

Our bank said they've a picture of the individual which their protection people had considering that info towards the authorities, I too created out a police statement when this happened the very first time and documented the brand new endeavor regarding my new account number also. The Private Bank explained they captured a picture of the license plate obtained which was used-to try this offense the 2nd period, but later recanted that declaration altering her tale declaring there is never a picture obtained of those individuals or license plate number. I had been also educated from the examining official the lender never documented the very first robbery.

I am along the way of shutting out my balances and changing to some other lender. To date I've not obtained my money-back and was informed it had been still imminent by January 29th.

I've not discovered when the same teller was concerned or not!


Offender: US Bank

Country: USA   State: Nebraska   City: Omaha

Category: Business & Finance

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