I owed credit card debt after myhusband lost his business and wanted to do the "right" thing by paying it off. I joined Consumer Credit Counseling and paid them a fee each month to have my interest rate lowered so that I could pay off what I owed. I paid them for 1 1/2 yrs and then happened to check my credit report.
I was heartbroken to see that on one of the cards - I owed much more than when I started. I called the company and they said Consumer Credit Counseling never obtained a signed agreement from them. All of the money I had paid in - over $1,400 had gone to late fees!!!
Consumer Credit Counseling will not stand behind me - simply says that this has never happened before.
Please know that I also paid them a fee each month to take care of this.
If anyone can help me - please, I dont know how to proceed. I am still amember and am still paying on my other card through this program (and it is working), but I CANNOT AFFORD TO LOSE THIS MONEY AND IT'S JUST NOT FAIR AND JUST NOT RIGHT!!! I went to them for help and they ripped me off.
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