These people use deceptive sales tactics. I fully explained my tax situation to their "adviser" in West Des Moines, who in turn took a post dated check from me, along with an agreement to pay them $3,000 over 12 months for services. Two months later, I was informed that NO WORK had been performed on my case and that I would need to pay an additional $1,200 in CASH before any services would be rendered. The sales person lied to me. I paid them $600 for nothing and the refuse to refund me. They know exactly how to swindle people who are in crisis.
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