I requested a credit report from Experian... SOMEHOW this Credit Diagnosis nightmare started. I called them as I was NEVER able to access any online info. When I called the number given for problems I was told my last name was incorrect... I had to give info again adn was told my credit after 10 years was not under my maiden name. BEWARE who knows what they are doing. Anyway, I cancel my membership then two other $1 fees show up 4 days AFTER I cancel a $29.95 charge shows up. I call the number again and was told that each of them have different membership numbers... Credit Diagnosis Yoursavings club and PMIdentity. Well I though I had this nipped and had $30.95 of the $33.95 charges refunded... NOW today, I look at my account and what do I find but ANOTHER "unauthorized" charge for $1. I AGAIN call the number and low an behold they have not cancelled my member number but instead CHANGED the membership number. I enter my phone number for the member number. I get the new member number and it advises me to go to DEALPASS.com in order to access my benefits.
SOMEONE NEEDS TO STOP these people. The e-mail for cancel online is always telling you the e-mail cannot go through. They are very HARD to get ahold of... Each time I cancelled I waited on the phone at least 30 minutes prior to talking with one of the representatives.
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