Usacomplaints.com » Business & Finance » Complaint / Review: U.S. Bank - Online Banking Running Balance Misleads Customers, $500 in Fees. #261167

Complaint / Review
U.S. Bank
Online Banking Running Balance Misleads Customers, $500 in Fees

US Bank customers who use online banking, be warned! US Bank has charged hundreds of thousands, if not millions, in overdraft charges while positive account balances are seen by the customers.

Many times you will not see a negative balance when you have one! Many thousands of US Bank online banking customers have become victims of this online scam. US Bank continues not to post a simple disclosure warning its customers that the account balance list that runs down the right side of the screen, next to each transaction, is not the true account balance.

Some deceived customers have built a website online to warn others. Over 69,000 people have complained of being ripped off so far.

Why doesn't US Bank post a simple disclosure online on the web page customers view while doing online banking and checking their account balance? Haha, can you all guess? I guess US Bank is raking in the millions from its online customers.

I am here to tell you that you must click each and every online account balance to the right of each of your transactions and read it to see what your actual true account balance is.

After stealing 500.00 from me, they finally told me that the account balance is not true and that to find out the true account balance you have to click the account balance and read. If I had read a simple disclosure on their online web page warning me of this, I would be 500.00 richer today.

Of course, why would they post a simple warning? They would lose so much money from their "valuable" customers.


Offender: U.S. Bank

Country: USA
Phone: 8008722657

Category: Business & Finance

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