My son had lasik correction. He was offered payment terms of 18 momths at 0% interest free and accepted. He received a credit card in the mail from a credit card compant name "GE CareCredit". He made payments for 17 months and expected to pay the balance of $500 on the 18th payment to take advance of the 0% interest free. He received his statement in the mail for the 18th payment and an interest of $970 was added to the balance of $500.
He called to inquired and was told that the first month started on day of service, not statement date, therefore, technically, the 18th month that was 0% interest expired after the 17th payment (Nov. 9). The interest was then calculated based on the total of $3,500 charged to the account for the entire 18 months. He argued that he owed only interest to the balance of $500 if the 0% interest had indeed expired and agreed to pay it in full, however, CareCredit insisted that he owes the total of $970 interest on top of the balance of $500. Is this legal? I think we were deliberately deceived!
I tried calling CareCredit on his behalf but they will not talk to me about his account. They were very rude and short. Not helpful in anyway. It is obvious they don't care about their customers.
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