Complaint / Review
Central Portfolio Control
Wrong-number collector calls 3-4 times a day, then threatened me

In July I got a new telephone number. I immediately began receiving phone calls from Central Portfolio Control regarding a person named "Hiroshi." I explained to them that my number was new and that I do not know the person they are looking for. They told me they would delete the number and not call again.

Between July and today I have continued to receive 3-4 calls a day, on average 3 days a week, from this collection agency. Most of the time I let them roll into voice mail, and they never leave a message. I have told them several times that I am not "Hiroshi," and they continue to call.

On September 24, at 11:45 am, I received yet another call. A man who identified himself as "John" demanded to speak to "Hiroshi." I explained the situation (again), told him never to call here again and hung up. He immediately called back, and when I picked up the phone he screamed an obscene insult at me, said "Don't you ever hang up on me again," and threatened to come over and kick me. Then he screamed "give me his number" over and over. I screamed back and hung up.

He called two more times. I let those calls go into voice mail, and he didn't leave a message. I was, and still am, extremely upset. I called the company back about an hour later, got "John" and asked to speak to the manager. He put me through to a woman who identified herself as "Jennifer." I explained the situation to her, and she said "I'll tell you what I am going to do" and slammed the phone down (hung up on me).

I have filed a report with the FTC, the Minnesota Department of Commerce and the Do Not Call Registry. I am in the process of filing a report with ACA International in Minnesota (of which Central Portfolio Control is a member) and am also going to file a report with the Minnesota Attorney General's office.

I also called the local police department and explained that I had been threatened by someone at the company. The officer who took my phone call called and spoke with Rob Barrett at Central Portfolio Control. He confirmed to the officer that the person they're looking for IS NOT me and promised that my number would be deleted. I seriously doubt that is going to happen.

I need help! What are my options? Can I sue them? Can I find an attorney who will take my case without having to spend a fortune? Help!!