Complaint / Review
Central Portfolio Control
Three Years of Debt Collection Calls to the Wrong Number

Three years ago, when I first got this phone number, I started getting calls for a "Gloria Steed or Speed"? I have no clue who this person is, other than that I must have gotten her old phone number when I received my number from the phone company.

Usually I am polite and answer or return the call (especially to debt collectors), saying, "You have the wrong number." This company calls constantly for a month or so every 3-4 months, and it has been doing so for the past 3 years! At first I called them back and explained it was a wrong number. They always say, "OK, we'll take it out of the system," but they never do. Whenever the call offers "if this is NOT Gloria Speed press...", I do, with no resolution.

Today, 11/16/09, the calls started again. I was hung up on at least 5-6 times while trying to explain that I was not the person they wanted. They have an automated system that says "if this is the wrong number, press 8." This time I did, and all it does is return the call. Then when they answered, they said, "Uggh, yeah, that feature is broken." I tried to tell them that they have been harassing me for over 3 years, that I have had enough, and that I am filing reports, contacting my congressman, and, if they call me again, retaining an attorney.

I spoke to several different people, all of whom hung up on me almost instantly. One guy said I was "crazy" because they have not been in business that long. Another said, "OK, we'll take you out of the system," which led me to say, "That's what you say every couple of months," and again he hung up. One guy said, "Write your congressman? Over a debt collection?" and then told me that I would be the one contacted by the authorities for calling them.

They denied me any company information, such as another phone number, any supervisor contact, an address or the full company name, when I asked.

People I spoke to:
Joel Mason
Sam Young
and Josh "something"
Not everyone would tell me their name.

I happened to find their information when I searched CPC and found this site and its reports on this company already in existence. The phone numbers match exactly. That is how I have the full company name and address.