We purchased a home July using fulton bank. Our loan was then sold to GMAC. We had to escrow because we did not put 20% down. Our 1st year we had an interm tax that we had to pay out of pocket, which we did.
Fast foward to the following year. My taxes were sent directly to the mortgage company in July. Around October I recieve a surplus check from GMAC for around $3,400. I call them up and and tell them I recieved the check in error. They tell me that it is mine to spend however I wish. I asked to make sure I am current in all my taxes. They said not to worry everything was paid and to spend the money however I chose. They said this type of thing often happens with new houses Fulton bank probably took out much at settlement. I said to her I hope this will not come back to haunt me. She reassured me again and made note in the computer that I had called.
November I recieve a notice that I am delinquent on my taxes in the amount of $400. I call up the Tax Collector to find that it was not my tax. However, she then informs me I am delinquent in the amount of $3,400. I tell her it is not possible, I had recently spoken to the bank and they assured me my taxes were payed.
I then call the bank, after a long run around, they tell me the reason they did not pay my taxes was because I was exempt. I tell them this is not true, they then proceed to tell me I owe the money. I told them I would not have spent the money the way I did had I known it was not mine, a loan was not in my budget. After numerous phone calls they tell me they will pay the taxes, however I have to pay them back in a 24 month installment which I agreed to because I wasn't really given a choice. I told them this would cause me a hardship, they did not care they just wanted their money.
The lady at the bank gave me a new payment amount. I asked her if this was enough it seemed kind of low she told me they did an analysis and there would be plenty come tax time. I said are you sure I don't want to be in the same situation next year. Well guess what it is tax time and I am going to be a couple thousand dollars short again. They made sure to take their money back, but didn't make sure I had enough to pay taxes.
Once again I am getting the run around. I am sure will have to pay more again on top of my property tax increase. I just keep getting the feeling they are tring to make it impossible for me to pay the mortgage in the future.
Any suggestion on what can be done to fight these bullies would be appreciated. I truley don't fell I should be responsible for the money the first time because their actions caused me to spend the money as a surplus not as part of my regular budget. Now they have caused me more problems which I am sure will result in the same manner.
0 comments