Homecomings Financial is corrupt and incompetent. They opened an escrow acct without my knowledge, misapplied $4000 worth of payments, posted one of my payments to someone else's account, and continue to try to draft a bank account I closed months ago. I literally had $1400 disappear. I found out 6 weeks later it wasnt even posted to my account, although it was taken out of my bank account. They paid my property tax 2 years in a row without telling me, so I paid it twice. And they began foreclosure proceedings against me as a result of the 10 mistakes they made on my account. None of this was my fault. Their customer service reps are rude, ignorant and mean. They contradict each other. I looked on Better Business Bureau and HC has 300 complaints. Every time I call them I get a different story. I need to get legal help, and I'll make a BBB complaint. But even if I can get them to fix this mess, I'll never get back my good credit and all of the time (100 hours so far) it has cost me. I have spent 40 hours on it this month alone and I still cant figure out this mess. It has impacted my productivity at work, damaged my credit, and might cost me up to $5000 if I dont get help, and might even cost me my home. This is my first home, and thanks to Homecomings it has been a miserable experience.
0 comments