In November we refinanced the house that we have lived in for 17 years with a local mortgage broker company. We were aware that they would probably sell the mortgage. They did.
Before we could make the first payment, I got a notice that the lienholder on our insurance policy had been changed to Homecomings Financial. I wasn't given an address. Neither the broker, nor Homecomings notified us of the sale of the mortgage.
Our first correspondence from Homecomings came in February - a certified letter informing us that we were in default on our loan and that we would be foreclosed on. We were given the number of Sirote & Permutt the largest law firm in Alabama.
I called their number, explained that I hadn't made a payment because I didn't know where to send it. I was given the name of a Homecomings Financial rep to call. This particular rep sent us a Work Out Agreement, which I completed, though I stated I didn't want a "settlement", that I was perfectly willing to pay them what I owed, though I would like to double up until I had caught up.
We heard nothing back from that correspondence. I still had no idea where to send a payment, I hadn't received any coupons, nor had I been sent any statements or bills for payments.
We then received a notice from some other (related) entity stating that we were in default and that we were being foreclosed on. I called the number that was given in that correspondence, a different law firm out of Atlanta, I believe.
Explaining the situation, I was told by the attorney that he would send me the information needed. He sent copies of my mortgage and a copy of a "Welcome" letter that Homecomings was supposed to have sent. We never received that letter, nor any of the other information that he included. He also encluded another blank copy of their workout agreement.
I sent Homecomings a copy of the first workout agreement paperwork, along with a letter summarizing the situation up to that point along with the offer to make double payments until I was caught up. I received no response from Homecomings, however as some point an attorney called and left a message on my cell phone that the foreclosure sale was off.
Somewhere in all of this I received another letter from another company telling us that we were in default and we were being foreclosed on. I was also given a sale date., and the name of a third attorney.
At some point in all this mess, I became completely frustrated and sent a letter to attorney-of-the-moment that all further correspondence needed to be sent to my attorney. He received the same runaround once he made it clear to them that they needed to comply with Alabama law and route all further dealings through him. He was unable to accomplish anything, and the house was sold by one of the related entities to Homecomings Financial in June.
My attorney has been getting the runaround ever since. We will soon lose our right of redemption, and be forced to move.
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