My loan was sold to Ocwen. I was given no choice. I now want to pay off my loan & can't get a payoff amount without it costing me money.
First, they want $10 to get a payoff quote which I would receive in the mail in about 7 to 10 days. During this 7 to 10 days they are still making 17% interest on my loan. Then the quote will also give consideration to the time it takes me to mail the money to them - again giving them approximately 5 more days of interest.
They tell me they can not look at my account and give me an estimate of what I owe. They told me if I were to send in what I think I might still owe & it is not enough they may send the check back to me & continue charging me the 17% interest.
What a horrible company. These guys need to be exposed! Where's 60 minutes, or Inside Edition, or Dateline...? I have read some of the other complaints. Better Business Bureau has 'a million' complaints. Is there anything we can do? I'm ready!
Debi
Westminster, Maryland
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