I closed my Juniper Bank credit card when they notified me that the apr was about to rise.
I paid on the account faithfully over time, and finally applied for a bank transfer from another bank to wipe the Juniper Bank debt. Turns out I was off on the final balance and overpaid.
Now, because the account is closed, I can't log on to my online account, and the automated 800 number shuts me out of anything beyond payment history information. I can't even request a refund!
I called the application line to see if I could get a different customer service number. They gave me a different number, but it led right back to same old merry-go-round.
Looks like I'm out the over paid amount.
This is no way to do business.
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