Fraud Dept. Held $14,000 in charges without notification. Steve Weiss in the fraud prevention called me Friday at 5:00pm to question Monday charge that was large. I sent info requested charges and I told him to let me know if there was any problem with the charge. That was the extent of our conversation. I WAS NOT NOTIFIED FUNDS WERE BEING HELD!
Wednesday the checks started bouncing because the charges were still being held and no one has yet notified me.
I spoke with George @ x3233 regarding Steve Weiss and he talked to him about the notification, or lack of. What I heard from him was I was not hadled right, but there is not a lot that can be done about it. It cost me $420, humiliation and a lot of wasted energy because some one did not care.
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