This letter is in regards to funds currently being held by Innovative Merchant Solutions. I spoke to Aries on 9/7, Michelle 9/11, April 9/14 and was told that I needed to speak with Stephan Van Mar on the release of our funds. I have left several messages for Stephan Van Mar. Messages left for Stephan Van Mar: Friday 9/11 @ 11:08am Friday 9/11 @ 1:55pm Friday 9/11 @ 3:00pm. Monday 9/14 @ 10:14am. Monday 9/14 @ 11:33am Tuesday 9/15 @ 12.38pm Tuesday 9/15 @ 3:30pm Wednesday 9/16 @ 12:39pm Wednesday 9/16 @ 1:16pm Update: Spoke to Stephan Van Mar on Wednesday 9/16 and stated by Stephan Van Mar that the funds currently being held by Innovative Merchant solutions would be released and deposited into our bank account via ACH. Stephan Van Mar clearly promised that we should received our funds via ACH on Friday 18 no latter then Saturday 19. Today, Wednesday 23 we have yet to receive our money held by Innovative Merchant Solutions. Ps. The other person in charge of our funds being held by Innovative Merchant Solutions is RENEE WILLSON. I have left several messages for Renee Wilson with a voice mail SORRY I MISSED YOUR CALL I WILL BE OUT OF THE OFFICE FROM AUGUST 31ST THROUGH SEPTEMBER 8TH Its so funny because today is September 23rd. Clearly this company pays absolutely no attention to their clients nor do they ever plan on paying us our money. Could someone please return our call and please provide us with information on the status of our funds that was supposed to be reviewed and released on September 1st.
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