Usacomplaints.com » Business & Finance » Complaint / Review: Credit One Bank - 86.93% Cash Advance APR and Fees for Paying or Closing Account. #175851

Complaint / Review
Credit One Bank
86.93% Cash Advance APR and Fees for Paying or Closing Account

I have had a credit card with this Company now for 6 months now. I paid my bill on and before time in which it was due. I also paid this account in full each time I made a payment, and today while reading my statement I learned that for a cash advance they charged me a 86.93% APR. This is crazy, when I contacted them the representative I spoke with was rude and when she realized I was upset she got worse.

So finally I explained that I just wanted to pay the card off and close the Account, she became more rude a wouldn't let me speak, she just kept talking as I was trying to figure out why they had used a interest rate of this size. She then told me there would be a fee of $5.95 to make this payment on the Phone and a fee of $3.00 just to close this account.

I have never heard of anything such as this and hope I never do again...

This should also serve as a reminder to check your monthly statements for all charges especially APR's.


Offender: Credit One Bank

Country: USA   State: California   City: City Of Industry
Address: P.O. Box 60500
Phone: 8778253242

Category: Business & Finance

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