I am attemting to re-establish credit and upon the advise of a mortgage broker, I applied for a non-secured credit card. OH, how I wish I'd found THIS website before I found First Premier Bank's website! Anyway, I DID read about the fees, so I was prepared budget-wise to make my first payment on my first bill from Premier. Ahhhh, innocent lamb.
Went online this morning, entered bank information, and then input the amount I wanted to pay. BAM-ugly pop-up message that my account has been blocked and to call the Customer Service line. So, called. I was told because I tried to enter an amount greater than the amount that Premier showed as owed, it was a "fraud" alert and the account was blocked.
Huh? I have kept careful track of what was due according the statement (which I received less than 30 days prior to the due date - like, ummm, one week after I received the card and about two weeks before the due date of 06-03. I was told by the Customer Rep (who was polite I want to note) that there would be a 24-72 block on the card while the "Security Dept" confirms my bank information (huh?) that I CANNOT pay an amount greater than what THEY show as owed and that yes, the 72 hour possible hold WILL put me dangerously close to the deadline date of 06-03 BUT they "would extend" the due date to 06-09. I asked, well, will there be a late fee? Oh no.
So my question to the room is this: should I pay from Premier's website, pay from my bank's website, or take no chances and pay through Western Union?
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