Back in April my husband and I received a letter from AMC Mortgage stating that our personal information was leaked to 3rd party brokers.information containing possible social security numbers, address, first and last name and phone number. Although we received the letter to warn us and they paid for the 1 year subscription to equifax to monitor our credit they are still wanting to charge me a pre-payment penalty of $6000.00 because I signed a contract.
The way I see it is although we signed a contract we lived up to their terms and conditions AMC breached that contract by allowing an employee to give out our personal information. (isn't there a privacy act) The Office of the President (Do not waste your time in calling them) the highest you can go with a complaint (bullshit) told me today they will NOT waive that $6000.00 fee.
AMC does not care about the customers they have (obviously with all their lawsuites) they only care about the money. AMC violated our trust in them (what was left of it this isn't the only problem we've had) and they have the audacity to charge me and say it's because I signed a contract which THEY breached!
Please I beg anyone who is reading this NOT to go through AMC Ameriquest and pass it on to your family and friends. Their practices are illegal (the lawsuites prove that) and they deceave people (charged over $13,000.00 in my closing costs) and they do not monitor their own employees so your personal information can be leaked at anytime to anyone. If there is anyone out their in California because I am not the only one this letter went out to please respond to this. I have contacted an attroney but I'm still looking for one who will actually fight for me the little person. Please any attorney reading this I am not the only one.
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