Usacomplaints.com » Business & Finance » Complaint / Review: Providian - AND SST SELL OUTS OF THE CENTURY ripoff PROVIDIAN SOLD MY ACCOUNT to SST After Years of Loyalty!. #166518

Complaint / Review
Providian
AND SST SELL OUTS OF THE CENTURY ripoff PROVIDIAN SOLD MY ACCOUNT to SST After Years of Loyalty!

I saw another posted report while I was trying to find SST's Website It ws written by a person who went through the same betrayal I did. So now I see that I wasn't the only one inconvenienced by this decision to SELL SELL SELL! After I read her report I said me too and sent her this message.

December 2

I am a consumer of this credit card, I recently had my providian credit card sold to SST Card Services, (which I was'nt aware of until the bill came). I also noticed that the APR was now 29.99%!!! I called them and explained that I never gave permission for
my private information to be given to anyone.

Upon paying the first payment which I decided to do over the phone... Same day it was due, (which I often did when it was Providian, with Providian it would also be posted the same day). To my surprise, now not only does it not get posted immediately (now I have a late charge, plus phone in charge)!! By the time I paid this months bill with everything now tacked on it almost tripled my old monthly bill.

I recently received another bill for the month of December... SST has not applied monies that I have sent on this bill, and now they are asking for another late charge...

I tried calling to get information on my account, this line allows me to put in all my information... Then at the point its there turn to give you your info... It says "call back some other time".

Upon trying many times, I've come to the conclusion "THERE IS NO INFORMATION ABOUT YOUR ACCOUNT'!!! They only want you to send money for a bill that will never end-

Donna K

The same thing happen to me. They even set the date for the 27.93 finance charge to come out my account a few days after my due date which kept causing my account to go over the limit and that fee is $35.00. But i finally realized that was the reason my balance was going up instead of down like it was when i had providian and had a good record and my bill was almost paid off now since they sold my account i'm back were i started and my finance charge is now $29.74.


Offender: Providian

Country: USA   State: Texas   City: DALLAS
Phone: 8003560011

Category: Business & Finance

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