We unfornately signed with ameriquest mortgage in 2003 what we thought was a fixed refinance amount. We found out when we went to sign it was an adjustable rate, but were told that the market was good and that it shouldn't go up.
Later while looking through the papers i found out the rate was supposed to be 6.8% but it was actually 7.5% and that we had been charged for things we had no idea what they were totaling to about 10,000.00 dollars.
We started to have problems keeping up with the payments after i had two separate hospital stays and was not working. We started receiving constant phone calls harrassing us that they were going to foreclose. I explained to them why we were late, they did not care they wanted their money also our taxes and insurance was due.
Our county and school taxes total $2,500.00 plus insurance is another $430.00. This past dec i was called many times 4 different people gave a different amount as to what we owed.
They had raised our rate in dec to 9.5% and now i received another letter stating they were raising us again to 10.5% which will make our payments over $1,400.00 a month and that does not include taxes and insurance.
In Jan i had two customer service girls call and harras me when i told them they couldn't keep doing this I was told they would call me as much as they wanted one was giggling in the background when I asked to speak to a supervisor one of them says I am a supervisor. Then she went on to say why don't you pay your bills lady. I asked her have you never had bad times in your life she repeats why don't you pay yor bills lady?
I then told her I was going to call the Attorney Generals office and she says ooh thats a big word. I said yes it is I was told there were several lawsuits aginst them for being pedatory lenders and she said prove it. She then continued to yell at me like I was a child until I hung up on her. Every time i reported them to the next person that called i was always told they would check on it.
My nerves are to the limit and i would appreciate any help we can get because we have tried to refi again and 5 different companies guarenteed they could help us then all of a sudden they find out we have a manufactured home and can't do anything. We had the house appraised for them because each one said it had to appraise at at least $190,000.00 dollars guess what the appraisal was. But then they found out it was manufactured and turned us down. II don't want to lose my house.
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