My husband and I were going to open up a business; a reptile store to be exact. Long story short, we ran out of money and could not open our doors.
We had signed a contract with Alpha Card Service (for credit/debit card payments from customers) that was a month to month contract and could be cancelled at anytime.
When we called to cancel, we were told where to return the equipment to; which we did the very next day. Weeks went by and I heard nothing from these people - so I thought all was well.
Until all of a sudden one day I have all of these bounce check charges and & numerous foreign charges on my account. I called my bank and found out who these charges were from... None other than Alpha Card Services... So, I had to pay $15 per check/debit stop - only to still somehow still hit my account — only this time under another name!
I've called numerous times only to be hung up on or told off by their very so rude office staff, which by the way would not let me speak to a manager and I was threatened by the same! Still to this day, they've had their equipment back for some time now, but not only do I not have any of my money back, but as of last week, I was still being billed!!!
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