Complaint / Review
Alpha Credit Services - Teledraft
Alpha Credit Services Teledraft ripoff of $299

In August I received a call from Alpha Credit Services, offering me a credit card if I allowed them to take an initial fee of $299 from my checking account. I spoke with a Tina Williams.

(In fact I received two calls in total that day and opted to do business with both Services... Yes, they both ripped me off!)

When I received the packet, I was not satisfied, so I called and said I was returning the packet and wanted a refund, and said I felt they misrepresented themselves.

I called my Bank they were unable to back out the payment since it was past 60 days of the transaction going through.

I sent the packet back in late tracked it back to the destination by way of US Postal Services Delivery Confirmation Receipt, and then started calling again for my refund.

Everyone I spoke with told me I would get my refund in 10-12 weeks, when I asked why they said it was necessary for them to check out the return packet, make sure I sent everything back.

I called weekly, each week I got a different story.

Then in late December I spoke with a representative whom told me that Alpha is a rip-off company and I should call my bank. She said that there was no other information she could provide since her company was just an out-source company whom handled customer service for Alpha Credit as well as several other companies.

I asked the rep if the company she works for didn't feel a part of the ripoff since they were the ones getting the banking information, and she said No. She said she's doing her job, providing a service to a company that pays for customer service reps.

I did some research and found out that Teledraft was the company who took the money out of my account, so I emailed them several times, and asked for their help in gettig my money back... I have yet to get a resonse from them.

I have been taken advantage of, but I do bare some of the responsibility of not doing my homework. However, I do believe that they will get their just due in the end... People like these folks run the gambit too often to not slip up somewhere along the line.